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SAMPLE REPORT · FICTIONAL SITEBUSINESS PHONES & CONNECTIVITY
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Here’s your plan.
VoIP readiness and site assessment
Example Works Ltd · Single-floor office · 12 users
Reference: LUF-SAMPLE-001 · Example edition, November 2026
01 / Your site at a glance
Ready to move, once three issues are addressed.
The example connection has capacity for the expected calls. Priorities are to protect phone power, give voice traffic the right network treatment and confirm the alarm’s migration requirements.
Illustrative findings only. This is a fictional example of the report format. No site was visited, no measurements were taken and no number transfer or equipment compatibility has been confirmed. A real report records the test method, equipment, conditions and limitations.
02 / Phones and number retention
Your numbers
One main business number and two additional numbers identified in the example inventory.
ACTION: Confirm transfer eligibility
Obtain the number list and account details, check transfer requirements and agree the sequence before cancelling any existing service.
Your call setup
12 users; planning assumption of four simultaneous external calls. Reception, a main menu and an out-of-hours message required.
ACTION: Confirm the call plan
Check handset reuse, user requirements, call routing and mobile or desktop calling before selecting the system.
03 / Connection and voice tests
Example results show how the evidence would be presented. Acceptance criteria are agreed for the selected voice service and expected use.
| Check | Illustrative result | What it means / next action |
|---|
| Connection throughput | 92 Mbps down / 18 Mbps up | Assess alongside busy-hour usage and required concurrent calls. |
| Round-trip delay | 32 ms to the test endpoint | Record endpoint and route; repeat during a representative busy period. |
| Variation in delay | 4 ms during the sample test | Repeat under load to check consistency. |
| Packet loss | 0% during a 10-minute sample | A short test does not establish long-term reliability. |
| Calls during network load | Brief audio breakup in this example | Review traffic management and repeat controlled call tests. |
A real report includes wired test location, date and time, test equipment, endpoint, duration, load conditions and observed call behaviour. Speed alone does not establish VoIP readiness.
04 / Power, outages and connected equipment
Keep the business reachable
Example finding: router and phone switch have no battery backup. An internet or power outage could interrupt desk phones.
Next step: agree backup runtime, assess a secondary connection and configure an alternative call destination.
Check what else uses the line
Example inventory: one alarm connection requires specialist confirmation. Door entry and payment equipment also need checking where present.
Next step: confirm compatibility and emergency-calling arrangements, including the registered site address, before migration.
05 / Wi-Fi and supporting network
Voice is the priority. Wireless and network checks establish whether the equipment supporting those calls is suitable.
| Area | Example finding | Recommendation |
|---|
| Wired phones | Switch power capacity not documented | Verify available power for all planned handsets. |
| Wi-Fi calling | Audio interruption reported between rooms | Test coverage and roaming with the intended calling devices. |
| Shared network | Voice shares capacity with large file uploads | Assess traffic management and retest at expected load. |
Detailed Wi-Fi surveys: heatmaps, interference analysis and access-point design are separate deliverables when included in the agreed scope. This sample does not represent a specialist wireless survey.
06 / Your action plan
- Confirm the essentials. Numbers, users, call handling, connected equipment and emergency-calling requirements.
- Prepare the site. Resolve network traffic issues and agree suitable power and internet backup.
- Prove the setup. Pilot the selected phones, check real calls under load and record the results.
- Move with a plan. Agree the transfer date, responsibilities, interruption expectations and contingency arrangements.
- Check after the move. Verify incoming and outgoing calls, routing and agreed features; document any remaining actions.
07 / Scope and next steps
Your actual report will distinguish measured results, information supplied by your team and items still awaiting confirmation. It will set out the recommended work and any further testing required.
Equipment, installation, subscriptions and specialist surveys are separately scoped and priced. An audit does not place an order, transfer a number or change an existing service.
Keep your number. We’ll sort the rest.
Number transfer remains subject to checks and acceptance.